your suggestion got me to thinking...
I found that if I add version to the arcclient.css entry in the start page, it will force the browser to load the latest version and I no longer have the column and table misalignment issue.
<link type="text/css" rel="stylesheet" href="/Longview/10/Analytics/client/css/arcclient.css?ver=21.4.0.1205"/>
Is this an acceptable way to solve this problem, or do I risk causing other, unforeseen consequences?
I also have an open ticket with Insightsofware for the same question.
4 Replies
Hey Boyd!
There must have gone something wrong during installation or configuration, as the version is always checked during client load and the browser should be forced to refresh the cached components and images.
You can check the version loaded in the developer tools of the browser under "Sources" and "Page".
If a new version is started in the browser the css and js-files are new ones and cannot be loaded from the cache if the browser behaves correctly.
Maybe you should do another update to 22.1 and or re-run the web server configuration?
Sorry, but I have no other idea, Tasso
Tasso Henke ,
your suggestion got me to thinking...
I found that if I add version to the arcclient.css entry in the start page, it will force the browser to load the latest version and I no longer have the column and table misalignment issue.
<link type="text/css" rel="stylesheet" href="/Longview/10/Analytics/client/css/arcclient.css?ver=21.4.0.1205"/>
Is this an acceptable way to solve this problem, or do I risk causing other, unforeseen consequences?
I also have an open ticket with Insightsofware for the same question.
Boyd Blansett ,
Adding the version to css is perfectly fine for now, but will cause problems again when you update. So remember to remove it after a while, when you can assume that everyone has opened the application and the cache entries on the client devices have been updated.
Will look for the case and tell Rajesh about this thread in community.
Please be aware that we will shut down the arc|community page as that the content will move to the insightsoftware portal. An announcement will be sent out via mail and can also be seen on the arc|community start page.
Thanks Tasso, that is not exactly what I see when looking in the devtools.
Since we just went through a big upgrade, and it has not been a big issue for us as of yet, I think we will just clear image cache as needed, when this comes up.